Shipping policy
At Floral & Design, we carefully prepare and deliver every flower arrangement to ensure it arrives fresh and beautiful.
Processing Time
All orders are prepared with care. Orders are typically processed within 24 hours after confirmation.
For special or customized arrangements, preparation may take 1–2 business days.
Delivery Time
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Local Delivery: 1–2 business days
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Outside City Delivery: 2–3 business days
Delivery times may vary during peak seasons such as holidays, special events, or high-volume periods.
Delivery Areas
We currently deliver to selected areas. If you are unsure whether we deliver to your location, please contact us before placing your order.
Delivery Charges
Shipping fees may vary depending on the delivery location and will be calculated at checkout.
Freshness Guarantee
We take great care in packaging and transporting our flowers to maintain their freshness and beauty during delivery.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with delivery details.
Delivery Issues
If you experience any issues with your delivery or if your order arrives damaged, please contact us within 24 hours of receiving your order so we can assist you.
Contact Us
If you have any questions about your order or delivery, please contact our support team. We are always happy to help.